Privacy Policy

Boosku Privacy Policy – Data Protection
Malaysian Member Privacy

Boosku is committed to protecting the privacy and personal data of every member. This policy transparently explains how we collect, use, store, and protect your information when you use our platform.

Last updated: 1 January 2026

Boosku's commitment to Your Privacy

Six core principles that form the foundation of how Boosku handles members' personal data responsibly.

High-Level Data Encryption

All personal data and financial transaction records of boosku members are encrypted using 256-bit SSL/TLS protocols. Your information cannot be read by any unauthorised party during transmission.

No Data Selling

Boosku never sells, rents, or discloses members' personal data to third parties for marketing purposes without your consent. Your data is used solely for platform operations and regulatory requirements.

Data Control in Your Hands

Boosku members have the right to access, correct, or request deletion of their personal data at any time. We respect your rights and process all requests promptly.

Secure Data Storage

Member data is stored on servers protected by multi-layered firewalls, strict access controls, and security audits conducted regularly by independent third parties.

Legal Compliance

Boosku complies with Malaysia's Personal Data Protection Act 2010 (PDPA) and international data protection standards. All data processing is carried out in accordance with the applicable legal framework.

Data Breach Notification

In the event of any security incident affecting your data, boosku is committed to notifying affected members within the timeframe stipulated by law and taking immediate remedial action.

01 Introduction

Boosku ("we", "Platform") values the trust you place in us when you register and use our services. This Privacy Policy explains in detail how we collect, use, store, and protect your personal data as a boosku platform member in Malaysia.

This policy is formulated in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA) and relevant international industry standards for online gaming platform operators. By using the boosku platform, you agree to the terms set out in this Privacy Policy. If you do not agree, please discontinue use of the platform and contact us to close your account.

Note: This Privacy Policy applies to all boosku services including the website, mobile app, and any of our official communication channels.

02 Data Collected

Boosku collects various categories of personal data to ensure a safe, seamless user experience that meets regulatory requirements. Below is a summary table of the types of data we collect:

Data Category Example Information Primary Purpose
Personal Identity Full name, date of birth, identification card number Account registration & KYC verification
Contact Information Email address, phone number, residential address Communication & account verification
Financial Data Bank name, account number (partial), transaction records Deposit & withdrawal processing
Technical Data IP address, device type, web browser, operating system Security & fraud prevention
Usage Data Game records, betting history, session duration Responsible wagering & analytics

We only collect data that is strictly necessary for the stated purposes and do not collect sensitive information beyond what platform operations require.

03 How Data Is Used

Personal data collected by Boosku is used for the following purposes only:

  • Process account registration and verify member identity through the KYC process mandated by regulatory authorities.
  • Securely and accurately process deposits, withdrawals, and all financial transactions in member accounts.
  • Provide effective customer support and address any enquiries or complaints submitted.
  • Detect and prevent fraudulent activity, money laundering, and any unauthorised access to the platform.
  • Send important notifications related to your account, security, and promotions you have agreed to receive.
  • Comply with legal obligations and reporting requirements to the relevant authorities.
  • Improve user experience, platform performance, and the overall quality of services we offer.
Legal Basis: All data processing is carried out on the basis of member consent, contractual necessity, legal obligations, or the legitimate interests of boosku as a trusted platform operator.

04 Data Sharing

Boosku does not sell or rent members' personal data to any third party for commercial purposes. However, in certain situations, we may need to share your information with the following parties:

  • Payment Providers: Required transaction information is shared with approved payment service providers to securely process your deposits and withdrawals.
  • KYC Service Providers: Identity data is shared with registered identity verification partners to complete the required KYC process.
  • Regulatory Authorities: Boosku fully complies with any lawful information requests from Malaysian legal authorities, enforcement agencies, or regulatory bodies.
  • Technology Providers: Infrastructure and cloud service providers that operate boosku's systems are bound by strict confidentiality agreements.

All third parties working with boosku are required to uphold the same stringent data protection standards as our own policies. We do not permit them to use member data for any purpose other than those specified in the service agreement.

05 Data Security

Protecting members' personal data is boosku's top priority. We implement multiple layers of technical and organisational security measures to keep your data protected at all times:

  • 256-bit SSL/TLS encryption for all data transmitted between your device and boosku's servers.
  • At-rest encryption for all sensitive information stored in our databases.
  • Strict role-based access controls — only authorized personnel may access members' personal data for legitimate operational purposes.
  • 24/7 system monitoring with an intrusion detection system (IDS) to identify and respond to security threats promptly.
  • Regular security audits conducted by independent third parties to assess and strengthen our system defenses.
  • Mandatory cybersecurity training programme for all boosku staff who handle user data.
Two-Factor Authentication: Boosku encourages all members to enable two-factor authentication (2FA) on their accounts as an effective additional layer of protection against unauthorized access.

06 Cookies & Tracking

Boosku uses cookies and similar tracking technologies to enhance user experience, analyze platform usage patterns, and secure your login sessions. The following are the types of cookies we use:

  • Essential Cookies: Required for core platform functions such as login session verification and security. These cookies cannot be disabled.
  • Performance Cookies: Help us understand how members use the platform so we can continuously improve our services.
  • Functional Cookies: Save your preferences such as language, display settings, and game preferences for a more convenient experience.
  • Security Cookies: Used to identify and prevent fraudulent activity and suspicious login attempts.

You can manage or delete cookies through your web browser settings. However, disabling certain cookies may affect the functionality and user experience of the boosku platform.

07 Your Rights

As a boosku member, you have the following rights regarding your personal data under Malaysia's PDPA and our privacy policy:

Right to Access

Request a copy of your personal data that we hold

Right to Rectification

Correct inaccurate or incomplete data

Right to Erasure

Request deletion of your data in certain circumstances

Right to Object

Object to data processing for marketing purposes

Right to Portability

Receive your data in a portable format

Right to Restrict

Restrict how we process your data

To exercise any of the above rights, please contact the boosku support team via Live Chat or email. We will process your request within 30 business days. In certain cases involving legal requirements, we may need to retain some data even after a deletion request has been received.

08 Data Retention

Boosku retains members' personal data for as long as necessary to fulfill the original purpose of collection or to comply with applicable legal and regulatory requirements. Generally:

  • Active account data is retained for the duration your account remains active, plus a minimum of 5 years after account closure for legal compliance purposes.
  • Financial transaction records are retained for a minimum of 7 years in accordance with Malaysia's financial reporting requirements.
  • Security and activity log data is retained for 2 years to assist investigations in the event of a security incident.
  • Customer support communication data is retained for 3 years for reference and service improvement purposes.

Upon expiry of the retention period, personal data will be securely deleted or anonymised in accordance with boosku's approved data disposal procedures.

09 Policy Amendments

Boosku reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or technological developments. Any amendments take effect immediately upon publication on the platform.

For material and significant changes, we will notify members via in-app notifications or their registered email. We encourage you to review this page periodically so you remain informed about how we protect your information. The "Last Updated" date at the top of this page reflects the latest version of the policy currently in effect.

Current Version: This Privacy Policy supersedes all previous versions and takes effect from 1 January 2026.

10 Contact Us

If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, please contact boosku's Data Protection Officer through the following channels:

  • Live Chat: Available 24/7 directly within the boosku app and website for an immediate response.
  • Email: [email protected]
  • FAQ: Visit FAQ page us for answers to frequently asked questions about privacy and account security.

You may also refer to Terms and Conditions us to learn more about your rights and responsibilities as a boosku member. For issues related to account limits or self-exclusion, please visit our Responsible Gaming page.

Trusted Platform

Join boosku with Fully Confident

Your personal data is fully protected by Boosku. Register today and enjoy a safe, transparent, and rewarding betting experience alongside over 500,000 loyal members.

Bahasa Melayu